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Please allow customers with disabilities to board the bus first. Seats at the front of all MiWay buses are reserved for customers with disabilities only. You must vacate these seats for customers with disabilities.
Use the Transit Wave if you Travel Outside the City
Passengers riding our buses into Toronto may exit the bus at designated bus stops in either Mississauga or Toronto. Passengers may not board a MiWay bus within the City of Toronto’s boundaries while it is travelling into Toronto.
Once a MiWay bus has begun its return trip to Mississauga from Toronto, passengers may board that bus at any TTC bus stop serviced by us they just have to wave at the bus to signal to the Transit Operator that they are waiting to board.
Passengers may not exit a MiWay bus within the City of Toronto’s boundaries while it is travelling to Mississauga. However, passengers may transfer from one MiWay bus to another MiWay bus in Toronto, and exit the bus in Toronto, only on outbound trips from Toronto. To do so, passengers must meet these conditions:
The passenger’s travel must be part of one continuous trip;
The passenger must show the Transit Operator their MiWay transfer as they board the second or connecting bus;
The passenger must inform the Transit Operator (of the second or connecting bus) that they wish to exit the bus in Toronto
The passenger must exit the second or connecting bus in Toronto by the front doors and give their MiWay Transit transfer to the Transit Operator.
Note: Customers on a continuous trip using the same bus must exit the bus at the stop outside of Islington Subway Station. Please re board at the stop on Bloor and Green Lanes.
A Service Animal is any animal that provides essential assistance to a person with a visible or invisible disability.
If the animal is not wearing a vest or harness that identifies it as a Service Animal, the customer must show the Transit Operator official documentation from a regulated health professional confirming that the animal is being used for reasons relating to their disability.
The customer is responsible for the behaviour of the Service Animal and ensuring it does not cause a disturbance or threaten the safety of others.
Bike racks can carry two bicycles.
Bicycles can be transported in the bus when the racks are full or inoperable, at Transit Operator’s discretion when there is space in the bus and other customers are not inconvenienced.
Bicycles must not block the aisles.
All pets must be leashed and muzzled or contained in an animal cage. For the comfort and safety of other customers, the Transit Operator may refuse to allow animals on board. Exotic animals are not allowed on board.
If you have concerns for your safety, this program allows you to exit the bus at locations other than MiWay bus stops.
Simply speak with the Transit Operator at least one stop ahead of where you wish to get off the bus and we’ll let you off as close to your request as possible.
To meet your request, the Transit Operator must be able to stop safely.
For added safety and security, please exit by the front doors at ‘requested’ stops.
This program is available on MiLocal routes only (not available on MiExpress routes.)
Security Cameras are Installed on all Buses
Bus surveillance systems are an effective tool in the detection of crime and the prosecution of offenders. They are an industry accepted addition to transit system safety and contribute to the security of passengers and drivers.
As per the City of Mississauga Transit Video/Audio Surveillance Policy, which was approved by City Council on Sept. 29, 2010, information collected from the surveillance will be used: