polo shirt printing Credit Card Machine Stolen from Concord Optometry Center During Morning Burglary
Concord Police are investigating a burglary at Concord Optometry, located near K Mart on Clayton Rd.
Officers conducted a security check inside of the business but located no suspects, however, a walk through of the business revealed several pairs of glasses and the credit card machine had been stolen. at an optometry center in the City of Hercules. That business had about $3,000 worth of glasses stolen. During that burglary, the masked suspect was apparently associated with a newer model Chrysler 300 driven by a woman, according to police. It is unknown if the two crimes are related.
Anyone with information can contact the Concord Police Investigations Bureau.
I strongly suggest people NOT use their debit cards at these smaller shops for these reasons. If it not a large establishment, you are at risk of the reader being stolen or compromised by employees/customers. I use a credit card 99% of the time if my information or card gets compromised there is no immediate impact to my account or hardship. It becomes an issue between the issuer of the card and the business, you will be made whole in time.
These smaller shops tend not to follow the protocols established by the PCI, to protect you the customer, and are under no governance body to be audited for compliance.
If you use your debit card,
you will incur that hardship and loss of funds while they figure it all out. Save yourself the aggravation and trouble. Pay with cash or credit card guess you could use a check if you still have one of those laying around.
I the co owner of Concord Optometry and I wanted to thank those that showed their concern. I also wanted to reassure any patients of ours who may read some of the comments that seem to have been posted without knowing our situation.
I want to be clear that we are 100% PCI compliant, and our PCI certification is up to date. As soon as we batch out the machine each day, all customer information is erased from the terminal. I followed up with our merchant services provider immediately after discovering that the terminal was taken to confirm that none of our patients information was taken from the terminal. The only information that cannot be deleted from the terminal is our own company bank account that is linked to the terminal. That is what the thieves were after, and they did tap in to our account with an attempt to clean out our account. Our company was the only party hit by this crime.
We immediately contacted every patient who had used a credit/debit card in the past few days to inform them of the crime, but if anyone has any concerns, please contact me at our office (925) 825 1090.
This is a reminder to everyone to be careful and aware of your accounts. Check your bank and credit card accounts regularly so that if your information is ever compromised, you can hopefully take action before too much damage is done.
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